These terms and conditions apply to all transactions concluded with you, the customer, when you shop via the herbs.my website (hereafter known as “the Website”) at the online store. Please read them carefully before placing your order and print a copy for your future reference. By registering at the online store you accept and agree to be bound by the Online Store Terms and the terms and conditions of the Website which together shall constitute the entire agreement between you and SRI WEERAS MARKETING SDN. BHD. (1262572-U) (hereafter known as “the Company”).
Acceptance of orders
We are only able to take orders through the online store for delivery to the certain postcode. If the postcode that you require delivery to is not visible then we will not be able to process your order.
We validate your order and credit or debit card details you submit to us before your order can be accepted. Once that has been done, we will confirm that your order has been received by sending an e-mail to the e-mail address you provide in your registration form. Our confirmation of your order brings into existence a legally binding agreement between us.
We accept all orders for products and services subject to availability and certain security checks.
We accept payment by most major credit or debit cards or online transfer. Payment will be debited to your account before the dispatch of your purchase. All credit and charge card holders are subject to validation checks and authorisation by the card issuer. We will not be liable for any delays to your order this may cause. If the issuer of your payment card refuses to authorise payment to us or you fail our security checks, we will not be liable for any delay or non-delivery. No online transfer available for any order placed.
Availability of Products
If online store products become temporarily unavailable, we shall hold your order until we have the product back in stock and will then mail the product to you in the usual way. The Company has made every effort to ensure the availability of all products we published on the Website. However, in the event that an individual product becomes permanently unavailable then we will seek to offer you a suitable alternative or give you a full refund .
Products and Pricing
All product prices may change in line with Malaysia government, Customs and Excise and other legal interpretations issued by relevant authorities. Promotions and prices you see in the Company real stores and catalogues do not necessarily apply to the online store, and vice versa.
Import duties and local taxes are NOT included in the quoted price of goods being delivered to outside Malaysia. You will be responsible for the paying of any and all import duties and local taxes including any administration charges upon receipt.
We reserve the right to amend any prices without any prior notice and at any time and the right to add or withdraw any product at any time.